FAQs



About FAQs

For years the general public has had a number of misconceptions about who Correction Officers are and what we do. We have historically been referred to as "guards" and we take offense to that title.

We are "Correction Officers" and we are very proud of the essential services that we provide to the citizens of Massachusetts. We hope that our answers to these Frequently Asked Questions will give you a more clear understanding of our profession and the dangers we face when we enter the states prisons each day.
Correction Officers are responsible for the safety and security of the Commonwealths prisons. They monitor the activities and work assignments of inmates. They enforce rules to prevent escapes or fights between inmates. Correction officers inspect cells and other areas for health and safety violations. They inspect locks, doors, fences, windows and bars for breaches or security. Officers search inmates and their cells for illegal items such as weapons or drugs. In addition, officers screen visitors and mail for drugs or other banned items. Correction Officers keep a daily log of inmate activities. They report on inmate behavior. In addition, officers are required to write reports when inmates violate rules and regulations. Officers use their verbal skills to settle disputes and enforce rules. Most correction officers have a high level of contact with inmates. For example, they serve meals and hand out personal items. They also escort inmates to places within and outside of the prison such as court or hospitals. Officers may have to use force to restrain combative or assaultive inmates. Officers monitor inmates and staff from central control centers and use closed circuit television cameras and a computer tracking systems. Officers may have to restrain prisoners when taking them to and from cells. Correction officers may work alone in housing units with up to 80 convicted felons.